Returns and Warranty Claims

If you are not happy with your Steadyrack product, it may be returned to us provided it meets the following criteria:


It is in a resalable condition (e.g – in the same condition in which you received it with no damage to the box or packaging)

  • It is within 30 days of receiving the product
  • It was purchased from this website (
  • We have been notified of the return beforehand and provided you with a return address


Once we have received the Steadyrack(s) we will refund your purchase if it meets the above criteria.

Submit the returns form below. You will then be given an address to return your Steadyrack(s).

* Unfortunately we cannot accept returns for purchases made elsewhere - please contact your original point of purchase to return your Steadyrack. Warranty claims excepted – select Warranty Claim below.

* Once an order has been processed it cannot be cancelled and the item must instead be returned to Steadyrack in accordance with the returns policy. For more information, visit our Terms and Conditions.

Returns and Warranty Claims Form

Order Number is required
Name is required
Email is required
Thank you, we will respond to you as soon as possible during office hours M-F 9am-5pm (AWST) Australian Western Standard Time.